Customer Satisfaction J&T Banka

Customer Satisfaction
Survey

Dear Partner,

Thank you very much for taking your time to fill out our satisfaction survey! The goal of this questionnaire is to get a clear view about how our products and services are seen by our clients in order to increase the value they bring. Please feel free to add any suggestions or comments that help us achieve these goals.

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Q1. Do you agree that the implemented ApPello Solution helps you achieve your goals?

5 - Totally agree	4 - Agree	3 - Neutral	2 - Not agree	1 - Not agree at all	No opinion
5 - Totally agree5 - Totally agree	4 - Agree4 - Agree	3 - Neutral3 - Neutral	2 - Not agree2 - Not agree	1 - Not agree at all1 - Not agree at all	No opinionNo opinion

Q2. Please list all the product features that you consider the most valuable!

Q3. What would be your suggestions for new product features? Why?

Q4. What could be done differently to improve future projects like this?

Q5. How Appello could support your business goals more effectively?

Q6. How satisfied are you with ApPello regarding the project?

	5 - Totally satisfied	4 - Satisfied	3 - Neutral	2 - Not satisfied	1 - Not satisfied at all	No opinion
Overall project	5 - Totally satisfiedOverall project 5 - Totally satisfied	4 - SatisfiedOverall project 4 - Satisfied	3 - NeutralOverall project 3 - Neutral	2 - Not satisfiedOverall project 2 - Not satisfied	1 - Not satisfied at allOverall project 1 - Not satisfied at all	No opinionOverall project No opinion
Solution itself	5 - Totally satisfiedSolution itself 5 - Totally satisfied	4 - SatisfiedSolution itself 4 - Satisfied	3 - NeutralSolution itself 3 - Neutral	2 - Not satisfiedSolution itself 2 - Not satisfied	1 - Not satisfied at allSolution itself 1 - Not satisfied at all	No opinionSolution itself No opinion
Project delivery team	5 - Totally satisfiedProject delivery team 5 - Totally satisfied	4 - SatisfiedProject delivery team 4 - Satisfied	3 - NeutralProject delivery team 3 - Neutral	2 - Not satisfiedProject delivery team 2 - Not satisfied	1 - Not satisfied at allProject delivery team 1 - Not satisfied at all	No opinionProject delivery team No opinion

Q7. How strongly do you agree with the following statements?

	5 - Totally agree	4 - Agree	3 - Neutral	2 - Not agree	1 - Not agree at all	No opinion
The Project Manager conducted himself professionally	5 - Totally agreeThe Project Manager conducted himself professionally 5 - Totally agree	4 - AgreeThe Project Manager conducted himself professionally 4 - Agree	3 - NeutralThe Project Manager conducted himself professionally 3 - Neutral	2 - Not agreeThe Project Manager conducted himself professionally 2 - Not agree	1 - Not agree at allThe Project Manager conducted himself professionally 1 - Not agree at all	No opinionThe Project Manager conducted himself professionally No opinion
The Project Team conducted themselves professionally	5 - Totally agreeThe Project Team conducted themselves professionally 5 - Totally agree	4 - AgreeThe Project Team conducted themselves professionally 4 - Agree	3 - NeutralThe Project Team conducted themselves professionally 3 - Neutral	2 - Not agreeThe Project Team conducted themselves professionally 2 - Not agree	1 - Not agree at allThe Project Team conducted themselves professionally 1 - Not agree at all	No opinionThe Project Team conducted themselves professionally No opinion
All Project objectives were met	5 - Totally agreeAll Project objectives were met 5 - Totally agree	4 - AgreeAll Project objectives were met 4 - Agree	3 - NeutralAll Project objectives were met 3 - Neutral	2 - Not agreeAll Project objectives were met 2 - Not agree	1 - Not agree at allAll Project objectives were met 1 - Not agree at all	No opinionAll Project objectives were met No opinion
Your expectations of the quality of the project deliverables were met	5 - Totally agreeYour expectations of the quality of the project deliverables were met 5 - Totally agree	4 - AgreeYour expectations of the quality of the project deliverables were met 4 - Agree	3 - NeutralYour expectations of the quality of the project deliverables were met 3 - Neutral	2 - Not agreeYour expectations of the quality of the project deliverables were met 2 - Not agree	1 - Not agree at allYour expectations of the quality of the project deliverables were met 1 - Not agree at all	No opinionYour expectations of the quality of the project deliverables were met No opinion

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APPELLO HUNGARY

H-1075 Budapest,
Madách Imre út 13-14.
Madách Trade Center,
Building A, 2nd floor.

Phone: +36 1 474 0915
Email: sales@appello.eu

APPELLO AUSTRIA

A-1190 Vienna,
Mooslackengasse 17.
Business Center NINETEEN

Email: sales@appello.eu

APPELLO CZECH

Pobřežní 620/3,
186 00 Praha 8-Karlín
International Business Center

Email: sales@appello.eu

APPELLO ROMANIA

15-17 Povernei street, Sector 1, Bucharest

Email: sales@appello.eu

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Customer Satisfaction J&T Banka

Customer Satisfaction
Survey

Dear Partner,

Are you
Interested?

APPELLO HUNGARY

APPELLO AUSTRIA

APPELLO CZECH

APPELLO ROMANIA

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© 2023 ApPello. All rights reserved

Customer SatisfactionSurvey

Dear Partner,

Are youInterested?

APPELLO HUNGARY

APPELLO AUSTRIA

APPELLO CZECH

APPELLO ROMANIA

follow us

© 2023 ApPello. All rights reserved

Customer Satisfaction
Survey

Are you
Interested?